Peter: “You seem capable, here, just have more responsibility.”īillie: The thing about the boom, there was the work that needed to get done and whatever you were interested in doing and capable of doing, you had the opportunity to do. Peter: Did they provide any training or were they just like, no… Okay,yYou’re laughing. But had I ever been trained as a manager? Had you ever led a team before?īillie: Had I ever led a team before? Well, the way you lead teams, when you’re the resident assistant in a college dorm, and you’ve got your finance manager and your kitchen manager. I mean, talk about being thrown into the deep end of leadership. And, as things were back in the late nineties, within a year I had a team of 50. There were 20 of us who were hired on the same day to start building these things custom for enterprises. So I was hired to be what they were calling at that point, a content editor, and to lead a team of people the way we started. And at the time, the company had proof of concept as a search engine and suddenly corporations realized that they could pay us to make a custom that thing so that their users could ask a question on the internet and maybe not charge the company 50 bucks every time they called up. So I started my tech career along with 20 other people who doubled the size of Ask.com on one day. I was studying political behavior and comparative politics. I was working on a PhD in political science. And like many of us, I started as a refugee from academia. Billie has an illustrious career in design leadership, and team coaching and UX teaching.īillie: So I got my start in tech in the first dot-com boom. Peter: On today’s episode of Finding Our Way is my good friend, Billie Mandel. Peter: …navigating the opportunities and challenges of design and design leadership. Transcriptīillie: The conditions that are required for a more just world line up as the same conditions that are required for a more successful, more creative, more innovative technology team. In which Peter and Jesse speak with Billie Mandel, design leader, team coach, and UX educator, and we somehow get from team dynamics to leadership qualities of vulnerability to sociopathy to totalitarianism in surprisingly short order.
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